Interakly support
Helpful answers, from humans
Tell us what you were trying to make, what happened, and the email on your Interakly account. We can help with authoring, playback, access, billing, and connected agents.
Email support@interakly.comCreator help
Questions about building, sharing, or reviewing interactive content.
Account & privacy
Sign-in, account access, privacy requests, and data handling.
Agent connections
OAuth, ChatGPT, Codex, and Interakly MCP connection support.
ChatGPT & Codex
Your account stays in control
A connected agent signs in through Interakly's OAuth consent flow. It receives only the bounded tools shown at connection time, and every operation is scoped to the signed-in creator.
New content created by an agent is always an unpublished draft. Open the returned editor link to review timestamps, answers, presentation, and source rights before publishing.
Connected agents can
- List content in your creator library
- Inspect content and authored interaction settings
- Create a new unpublished YouTube draft
- Create a new unpublished interactive-video draft
Connected agents cannot
- Publish or delete content
- Change an existing video, image, or Pathway
- Read learner responses or analytics
- Access upload, streaming, or backend credentials
Connection troubleshooting
- 1. ReconnectDisconnect Interakly in your agent, then connect it again and complete the Interakly consent screen.
- 2. Check the accountMake sure the Interakly account in the consent window is the creator account whose library you expect to use.
- 3. Send the detailsInclude the agent name, approximate time, and exact error text when you email support. Never send us your password.
Privacy question? Read our Privacy Policy or email privacy@interakly.com.